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How to Add an AI Chatbot to Your Website

Prepare the source material — Collect current shipping and return policies, contact details, product information, and frequently a…

Roxi Newsroom illustration for How to Add an AI Chatbot to Your Website

Roxi editorial · Practical guide

Prepare the source material

Collect current shipping and return policies, contact details, product information, and frequently asked questions. Resolve contradictions and remove outdated answers before loading content into a chatbot.

Install safely

Many vendors offer a small website script or platform-specific integration. Test on a staging site first, including mobile layouts, keyboard accessibility, performance, and interaction with other widgets.

Test failure cases

Ask ambiguous and unanswerable questions, try sensitive customer requests, and verify that the assistant offers a human handoff instead of inventing policies. Roxi's customer-facing installation widget is still under development.