PRIVACY & DATA
Privacy starts with clarity.
This draft privacy notice explains the information ROXI may handle and the protections we are developing. It requires legal and operational review before becoming a final notice.
Who operates ROXI
Roxi Support, Inc., Illinois, United States, operates this service. Privacy inquiries may be directed to nox.co@icloud.com. A formal postal address and verified request process are being finalized.
Information involved
Depending on the feature used, information may include account identifiers, business profiles, assistant settings, submitted knowledge, customer messages, usage records, and technical security data. Not every planned channel is active.
How information is used
Information supports account access, workspace functionality, customer-service workflows, safety, abuse prevention, and product improvement. AI features may process relevant prompts through configured providers when enabled.
Service providers and data sharing
ROXI uses infrastructure services including Vercel and Supabase. Exact subprocessors, transfer practices, and retention periods must be verified and disclosed before general release.
Business data and responsibilities
Business users should provide only information they are authorized to process. Workspaces are designed for tenant separation, and cross-business security verification remains part of our release process.
Requests and choices
To ask about access, correction, or deletion of personal information, contact nox.co@icloud.com. Identity verification, applicable regional rights, and fulfillment timelines will be documented in the final policy.
Policy status
This is an Early Access draft, not a claim of completed compliance or a finalized privacy agreement. Material changes will be reflected on this page.
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